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I cannot find information about the itineraries, art, etc of Line 1 / Green Line (Piraeus - Kifissia) in your website. Why?

 

Attiko Metro Operation Company S.A. (AMEL S.A.) is responsible for the operation of Lines 2 (Red Line) and 3 (Blue Line). Line 1 (Green Line) is being operated by the Athens - Piraeus Electric Railways (ISAP S.A.). Our website provides all necessary information for Line 1 (Green Line) in order to facilitate combined transportation in all Metro Lines.

Further information about Line 1 (Green Line), can be found in the website of ISAP S.A www.isap.gr

What is the departure time of the first and the last trains?

 

The first train departs at 05:30 from line 2 and 3 Terminal Stations.

The last train from Syntagma station to line 2 and 3 Terminal stations departs at 00:20, while on Friday and Saturday nights the last train departs at 02:20. 

The timetable for each Station, including first and last trains, is available at:

• the Timetable section of each Station in the corresponding website page,
• the Notice boards of the Stations.

For more information on the frequency of the scheduled trips, visit the relevant website page.

What is the frequency of the trains to / from the Airport ?

 

Trains to / from the Airport run every 30 minutes, seven days a week. The timetable of the airport trains is available at:

• the Timetable section of each Station in the corresponding website page,
• the Notice boards of Line 3 Stations.

The timetable of the airport trains passing from SYNTAGMA Station is available on the notice boards of all Line 2 Stations, where passengers have to change for the Airport.

For more information on the frequency of the scheduled trips, visit the relevant website page.

How will I know that this is an Airport train?

 

The word «Αεροδρόμιο / Airport» is displayed in the destination board on the front cab of the trains heading to the Airport as well as on the Passenger Information Boards installed on the platforms of Line 3 Stations. Moreover, airport trains are easily identifiable from the aeroplane signs displayed on the train side windows.

Are there any toilets in the Metro Stations?

 

Each Station has two toilets for the public. Toilets are mainly intended for People with Special Needs (PSN) or persons in need (elderly, pregnant, etc.). For safety and hygiene-related reasons, use of toilets is rather confined. However, station staff may allow use of the toilets by other persons in need as well.

What kind of ticket should I issue for a trip to/ from the Airport ?

 

Please note that as of February 14th 2009, there is no METRO train service in section Ethniki Amyna - Airport due to works for the construction of the new Line 3 stations.

A single-trip ticket to / from the Airport costs € 6 and is valid for a single journey to the Airport from any Line 1, 2 & 3 Station and vice versa. Moreover, it is possible to issue group single-trip tickets for groups of two or three persons traveling together in the Metro as well as return tickets for a return trip to be effected within 48 hours from the time of the ticket issuance. For more information about the Airport tickets, please visit the relevant page of the website.

Furthermore, from Wednesday 1st of July 2009 a new three-day touristic ticket is established which is valid for all Mass Transit Modes of OASA (ETHEL, ISAP, ILPAP, TRAM, AMEL) in the region of Athens, Piraeus and the suburbs. The time period of the ticket is 72 hours (3 days) from the first and unique validation.

For more information about the touristic ticket, please visit the relevant page of the website, or consult the Airport fares and tickets on the boards of Ticket Offices, Station Master Rooms and Stations’ notice boards.

Can I leave my luggage in the Metro stations ?

 

There are no Left Luggage Facilities in the Line 2 & 3 Metro stations. Left Luggage Facilities are available in OMONOIA and MONASTIRAKI Stations of Line 1 (ISAP).

Why did the train driver close the door while I was trying to embark on the train and almost hit me ?

 

Before the doors are closed, a warning signal can be heard for two (2) to four (4) seconds. For your personal safety, stay away from the train when you hear this sound. Do not run to catch the train when doors are closing!

A personal belonging of mine fell on the tracks. What should I do ?

 

Descending to the tracks is strictly forbidden. Do not try to remove the object on your own. You run a risk of electrocution and being hit by a train. Report the incident to the Station Master for him to proceed with the necessary actions.

Platforms are overcrowded at times. What should I do ?

 

Platforms are spacious enough to accommodate great numbers of passengers. Walk along the platform and avoid crowding certain parts of the platforms only. Trains extend throughout the platform length enabling, thus, easier and faster embarkation.

My ticket was not validated even though I inserted it in the Ticket Validators. What should I do ?

 

Tickets are often not properly validated due to misuse or momentary malfunction of the Ticket Validators. For this reason, always check whether your ticket was properly validated or not (a validation signal is displayed on the Ticket Validators). If your ticket was not properly validated, inform the Station Master immediately.

Can I disembark from the train to meet a friend at the Station ?

 

The area past the Ticket Validators is a paid area, where you may be asked to present a lawfully validated ticket, or a valid monthly card.
You can wait for a friend in the area before the Ticket Validators. If you are waiting for a person who needs your assistance, seek instructions from the Station Master.

Can I carry my pet on the Metro ?

 

For the safety of the passengers, pets can be transported on the Metro inside special pet carrying boxes only.

Can I carry my bicycle on the Metro trains ?

 

It is prohibited to carry a bicycle and transfer other voluminous objects in the Metro. Due to the multi-level underground configuration of the Metro Stations, the lack of specially configured areas for carrying bicycles inside the trains and the great number of passengers inside the Metro trains, carrying bicycles is hazardous both for the cyclist himself and for the rest of the passengers. Please note that it is allowed to carry "foldable" bicycles. In many Metro Stations, special bicycle parking facilities have been created where cyclists can leave their bicycles before using the Metro.

Can I communicate with the Station Master in case of an emergency ?

 

All station platforms are equipped with a red button installed over the Fire fighting Hose Cabinet, which, when pressed, ensures immediate communication with the Station Master.

Where can fines be paid ?

 

Fines imposed on the Metro can be paid at the Payment of Fines Office.

I lost something in the Metro network. Where can I address myself to find it ?

 

At the Lost Property Office.

Where can I place my comments or remarks on the Metro operation ?

 

Complaints or remarks on the Metro operation can be placed at the Passenger Information and Communication Office.

Where can I obtain information on my journeys using the Metro ?

 

Information on the Metro journeys can be obtained from the Passenger Information and Communication Office.

When should I buy the Monthly Travel card ?

 

Monthly Travel cards are available at Ticket Offices. Sales of the Monthly Travel cards start five days before the beginning of the month for which the coupon is valid and are finished a week after the beginning of this month. More information you may find in the relevant website page.

Where can I buy the Annual Travel card ?

 

Follow   this link for information about Annual Travel cards.

Where can I obtain information on the fares and the validity of tickets and Monthly Travel cards ?

 

You may visit the relevant website page.

While traveling, information on the prices and the validity of the available Tickets and Monthly Travel cards can be obtained from the Ticket Offices, the Station Master Rooms and the Station notice boards. The Station Operation staff can give you any information you may need on Tickets and Monthly Travel cards.

Alternatively, you may contact the Passenger Information and Communication Office.

Which Stations offer parking facilities to the Metro users ?

 

For information on the parking facilities available in the Metro Stations please visit the relevant website page.